Need help?
Frequently Asked Questions
Can I adjust the strap size?
We include a complimentary tool kit (for free) on all orders to help you adjust the strap properly.
What movements do you use?
We use Seiko automatic movements such as NH34, NH35 NH36, NH38, NH70, NH72, VK63, VK64 and VK61
Recognised globally, these movements ensure flawless function to match your daily pace.
Do they have any type of warranty?
Yes, all our watches come with a 1-year warranty covering any manufacturing defects, particularly in the movement, to ensure optimal performance.
If you experience any functionality issues or other problems, please contact us.
I like a watch, but i want another strap / dial.
We can create your piece 100% custom-made. Just contact us via WhatsApp or on Mail: info@medomods.com and together we'll explore the possibilities. You'll receive a response within 24 hours.
Where are watches assembled?
We assemble as many of our watches as possible in Germany, but to reduce wait times for our customers, we may use partner workshops in other cities across Asia. Some custom watches may be assembled outside the country due to certain workshops not selling their parts individually.
If you have any questions regarding the assembly location, please don’t hesitate to contact us, as our mission is to ensure your complete satisfaction.
Are you affiliated with Seiko?
No, under no circumstances.
We use original Seiko automatic movements for their quality and reliability. Each watch is then assembled with custom parts exclusively for each client.
Can I customise my own watch?
Absolutely! We're committed to turning your dream watch into reality. Customize every detail, from the dial and hands to the case and strap, to create a timepiece that perfectly matches your style.
Craft your dream watch with our expertise. Write us to start designing!
Are they waterproof?
Our watches have a water resistance of 5 ATM, this mean that they are designed to be water-resistant for everyday situations, such as splashes or rain. However, we do not recommend using them for diving.
I can't find the watch I'm looking for.
Given the thousands of possible combinations, we can't display them all on our website. Please contact us via WhatsApp, TikTok or Mail with the model you're interested in, and we will assemble it as a custom order exclusively for you.
WhatsApp: +4915122683564
TikTok: medomods3
Mail: info@medomods.com
What is a Seiko Mod?
A Seiko Mod is a special watch hand-assembled from a prestigious Seiko automatic or hybrid movement, combined with high-quality aftermarket parts, usually made of 316L stainless steel.